Dagger Data

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Privacy and Cookies Policy

Last updated: [02/05/2025]

1. Commitment to Privacy

DaggerData respects your privacy and is committed to protecting your personal data in accordance with digital security best practices and applicable legislation, such as the European Union’s General Data Protection Regulation (GDPR), the General Data Protection Law (LGPD – Law No. 13,709/18), and other related regulations in Europe and the Americas.

This Policy explains how we collect, use, store, and share your data, as well as details about our use of cookies and tracking technologies.

2. What data we collect

We may collect the following information, either automatically or directly from you:

  • Identification data: name, email, phone number, company, position
  • Browsing data: IP address, geolocation, browser type, time spent, clicks
  • Behavioral data: interactions with our forms, pages visited, links clicked
  • Technical data: cookies, session identifiers, device ID

3. How we collect data

  • Contact forms
  • WhatsApp and Telegram
  • Integration APIs
  • Tracking technologies such as:

    • Google Analytics

    • Google Ads

    • Meta Pixel (Facebook and Instagram)

    • OpenAI (interactions with chatbots)

    • Search Console

    • LinkedIn Insight Tag

    • Microsoft Clarity

    • Hotjar

4. Purposes of use

We use your data to:

  • Maintain business contact and offer technical support
  • Ensure delivery of the DaggerData compliance seal
  • Perform vulnerability audits and scanning
  • Send security alerts, updates, and recommendations
  • Optimize the performance of our website and content
  • Analyze visitation metrics and user behavior
  • Comply with legal or regulatory obligations

5. Data Sharing

Your data may be shared with:

  • Technology companies that operate the aforementioned tools
  • Advertising platforms such as Google, Meta, and LinkedIn
  • Hosting and information security providers
  • Judicial or administrative authorities, pursuant to legal order

6. Cookies and similar technologies

We use cookies to improve your browsing experience. Below is a table with the main cookies used on our website:

Cookie Purpose Type Duration Source/Platform
_ga _gid Google Analytics (metrics) Analytics 1 year / 24h Google
_gcl_au Google Ads (conversion) Marketing 3 months Google Ads
_fbp Meta/Facebook Ads Marketing 90 days Facebook/Meta
li_fat_id LinkedIn Insight Tag – Conversions and audiences Marketing 30 days LinkedIn
__hstc hubspotutk Hubspot (CRM and conversion) Analytics/CRM 6 months Hubspot
_hjSessionUser_* Hotjar (heat maps) Analytics 1 year Hotjar
_uetsid _uetvid Microsoft Ads (Bing) Marketing 1 day / 2 weeks Microsoft Clarity
CLID Microsoft Clarity – Metrics and session recording Analytics 1 year Microsoft
intercom-id-* Intercom (customer service and CRM) Functional 9 months Intercom.io
chat_openai_session AI Interaction Session Functional Session OpenAI
openai-analytics Evaluate interactions in chatbots Functional Session OpenAI
dagger_consent Cookie consent record Required 1 year DaggerData
dagger_session_id Keep the session active in the DaggerData system Functional Session DaggerData

7. International data transfer

Your data may be processed on servers located outside Brazil, in compliance with art. 46 of the GDPR and art. 33 of the LGPD, respecting standard contractual clauses and technical protection measures.

8. Your rights as a data subject

You can, at any time:

  • Confirm the existence of processing
  • Access, correct, delete, or anonymize your data
  • Revoke consent
  • Request portability or blocking
  • Submit complaints to the ANPD or competent authorities

Send your request to: privacy@daggerdata.org

9. Data Retention and Disposal

Data is retained only for the time necessary for the purposes described or legal requirements. After processing is complete, it is securely deleted or anonymized.

10. Information security

We adopt measures such as:

  • SSL encryption
  • Two-factor authentication (2FA)
  • Active vulnerability scanning
  • Access control and audit log
  • Firewall and intrusion monitoring systems

11. Updates to this policy

This Policy may be updated at any time to reflect legal or operational changes. Whenever this happens, the new version will be available on this page.

12. International Visitor Policy

If you access our website from the European Union, United Kingdom, Mexico, Argentina, Chile or other countries with specific regulations, your data is processed based on the principle of minimization, transparency and legitimate purpose, in accordance with the GDPR, Ley Federal de Protección de Datos Personales (Mexico), Ley 25.326 (Argentina), among others.

13. Contact channel

If you have questions about this Policy, please contact us:

en@daggerdata.org